About me
I started my career with a master's degree in HMI Ergonomics, and I still enjoy discovering new aspects of Product Design. I'm constantly expanding my expertise through books, online resources, and tutorials to stay on top of design trends and techniques.
I turn complex problems into user-friendly, efficient, and visually appealing solutions. How? I analyze, design, test, and refine until the solution fully aligns with user needs
For the past 10 years, I've been studying users, systems, and their context. I've led both functional and technical stakeholders in designing in a user-centric way, ensuring that each solution is tailored to real needs. I’ve contributed to delivering design systems that drive meaningful and satisfying user experiences.
The main challenge is to lead project stakeholders through a process that is frequently unknown by them. My interventions start with a first meeting with functional and technical collaborators in order to clarify our goals, explain how they will be operated during the design process, and agree on a timeline planification.
Experience
2019 (current) Murex
Mission: Design solutions for financial users (trader, asset manager, risk manager, ...) and technical users.
Achievements:
Design system started from scratch
User behavior analytics
Leading workshops with functional and technical stakeholders
Coaching junior collaborators
User tests
Analysis of information architecture
Low and high fidelity designs done with FIGMA
2018 (9 months) National Old Age Insurance Fund (via CGI)
Mission: Design of a career co-production service between the insured and the technician.
Achievements:
Leading workshops with functional and technical stakeholders
Coaching junior collaborators
Guerrilla testing
Analysis of information architecture
Prototypes done with AXURE
2018 (1 month) ALSTOM (via CGI)
Mission: Design of a mobile search application.
2018 (2 months) GD of the National Gendarmerie (via CGI)
Mission: Conception of an ergonomic chart to standardize the mobile applications of the gendarmerie and the national police.
2017 (1 month) Kalhyge (via CGI)
Mission: Redesign of the application for managing customer contracts.
2017 (4 months) Pôle emploi - DSI (via Bertin)
Mission: Evaluation of the understanding of the recommendation engine on the website “Emploi store” by user test.
2016 (6 months) La Poste (via Bertin)
Mission: Design of a tablet application for merchants (Cashier, sales statistics, inventory management, ...).
2014 (22 months) PSA groupe - UX Cockpit Team (via Bertin)
Mission: Responsible for the ergonomics of embedded (physical and tactile) and landed (remote, web, smart phone, smartwatch) HMIs.
2014 (6 months) Orange - DSIF
Mission: Redesign of commercial business HMIs.
Contact me at:
Eagerly avaiting your message to shape our future collaboration!
sergio.hurtado92120@gmail.com
+330601841615