16 · Projects
PSA Group, UX Cockpit Team (Bertin)
PSA Group – Peugeot connected services
The request
In PSA Group's UX Cockpit Team, I was in charge of the ergonomics of in-car and digital interfaces. Among these topics, Peugeot connected services: unlocking, starting and lending your vehicle from a smartphone or a watch.
The solution
I designed the user flows and wireframes for both services. For access, every gesture on the watch or the phone gets a response from the vehicle: lights, sound, the start button lighting up. For lending, the owner sets sharing rules and the borrower receives a virtual key. Two personas were used to check every screen from both sides.
The phone as a key
At five metres, the vehicle detects the smartphone over Bluetooth. The watch offers to unlock, then, once the driver's door is closed, to start. Every gesture gets a response from the vehicle (lights, sound, the start button lighting up), so the user knows the action has been taken into account.
Every gesture gets a response from the vehicle: lights, sound, the start button lighting up.
Lending your car
The owner finds the borrower among Peugeot accounts or by bumping the two phones together, then sets the sharing rules: permanent or on-demand access, geofencing, performance, speed alert. The borrower receives a virtual key and sees those rules. While the car is in use, the owner's remote controls are disabled. Two personas, an owner and a borrower, were used to check every screen on both sides of the share.
